Health and Safety policy

Man and Van Abbey Wood Health and Safety Policy

Man and Van Abbey Wood is committed to providing a safe and healthy working environment for all employees, contractors, customers, and members of the public who may be affected by our removal and transportation activities. This Health and Safety policy sets out our approach to managing risks associated with moving, loading, transporting, and unloading goods in homes, offices, and other premises within our service areas.

We recognise that professional removals work involves manual handling, vehicle operation, and work at and around customer properties. We are therefore committed to preventing injury, ill health, damage to property, and harm to the environment through effective planning, training, supervision, and continuous improvement.

Health and Safety Responsibilities

Overall responsibility for Health and Safety within Man and Van Abbey Wood rests with our management. They ensure that appropriate resources, information, and training are provided to maintain safe working standards. Management will regularly review company procedures and working practices to ensure they remain effective and compliant with applicable legislation.

All employees and contractors have a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions or omissions. They must cooperate with the company in implementing this policy and follow all safety instructions, procedures, and training they receive. Unsafe practices, misuse of equipment, and deliberate disregard of safety instructions will not be tolerated.

Risk Assessment and Safe Systems of Work

We carry out risk assessments for our main activities, including packing, lifting, carrying, loading, securing loads in vehicles, driving, and unloading at destination addresses. Where necessary, site-specific assessments are carried out for larger or more complex moves, including multi-storey buildings, restricted access properties, or locations with unusual hazards.

Based on these assessments, we establish safe systems of work that define how tasks should be planned and carried out. These systems may include using appropriate lifting techniques, team lifting for heavy or awkward items, use of trolleys and moving equipment, and clear coordination when negotiating stairs, narrow corridors, and external pathways.

Manual Handling and Use of Equipment

Manual handling is a significant part of removal operations and a key focus of our Health and Safety arrangements. All staff are instructed in safe lifting techniques and measures to reduce the risk of musculoskeletal injuries. Wherever reasonably practicable, we use handling aids such as sack trucks, dollies, sliders, straps, and furniture blankets to minimise strain and protect both people and property.

Equipment used in our operations is selected, inspected, and maintained to ensure it is fit for purpose. Staff are trained to use equipment correctly and to check it for visible defects before use. Any damaged or faulty equipment must be reported immediately and removed from service until it has been repaired or replaced.

Vehicle Safety and Driving Standards

Our vehicles are an essential part of the service we provide and must be operated safely at all times. Vehicles are regularly inspected and maintained according to manufacturer guidance and legal requirements. Drivers are responsible for carrying out basic pre-use checks and reporting any issues without delay.

We ensure that loads are distributed evenly, adequately secured, and within permitted weight limits. Drivers must comply with road traffic laws, drive considerately, and adjust their driving to match weather, traffic, and road conditions. Use of mobile phones or other distractions while driving is prohibited unless a fully compliant hands-free system is used and it is safe to do so.

Customer Premises and Public Safety

When working at customer properties or business premises, Man and Van Abbey Wood staff will take all reasonable steps to protect the safety of occupants, visitors, and members of the public. This includes maintaining clear access routes where possible, using safe handling methods on staircases and doorways, and taking particular care with fragile surfaces and fittings.

Where necessary, temporary barriers, warning signs, or agreed access restrictions may be used to minimise the risk of trips, slips, and collisions. Our teams will always treat customer premises with respect and attempt to reduce disruption, noise, and obstruction in shared areas, streets, and parking spaces.

Training, Information, and Supervision

We provide our staff with appropriate training to carry out their duties safely and competently. This may include induction training, manual handling techniques, safe use of equipment, vehicle safety, and customer care. Training needs are kept under review and refreshed periodically, particularly when new equipment, vehicles, or working methods are introduced.

Supervisors and experienced team members are responsible for ensuring that company procedures are followed on site and that less experienced staff receive guidance and support. If any member of staff is unsure about how to perform a task safely, they must seek advice before proceeding.

Accident, Incident, and Near Miss Reporting

Man and Van Abbey Wood encourages open reporting of all accidents, incidents, and near misses, regardless of how minor they may seem. Prompt reporting allows us to investigate causes, implement corrective measures, and prevent recurrence. All employees are required to cooperate fully with any investigation and to share any suggestions that could improve safety.

Where necessary, we will maintain appropriate records of incidents and comply with any applicable reporting obligations. Lessons learned from incidents are communicated to staff and used to review and update procedures and risk assessments.

Consultation and Continuous Improvement

We believe that good Health and Safety performance relies on the involvement of everyone in the organisation. Staff are encouraged to raise concerns, suggest improvements, and highlight any hazards or unsafe conditions they observe during removal work or when travelling between locations.

Management will review this policy and associated procedures on a regular basis, and in response to significant changes in our operations, relevant legislation, or industry guidance. Our aim is to continually improve our Health and Safety performance, protect our workforce, safeguard customers, and support the safe delivery of removal services across our operating areas.

Policy Review and Availability

This Health and Safety policy is issued by the management of Man and Van Abbey Wood and is reviewed at least annually to ensure it remains current and effective. Updated versions are communicated to staff and are available to customers and interested parties on request.

By implementing this policy and working together, we seek to uphold high standards of safety throughout all stages of our removal and man and van services, from initial collection through transport to final delivery.



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Contact us

Company name: Man and Van Abbey Wood Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 4 Abbey Grove
Postal code: SE2 9EX
City: London
Country: United Kingdom

Latitude: 51.4902950 Longitude: 0.1182580
E-mail:
[email protected]

Web:
Description: Live in Abbey Wood, SE2? Contact us and we will consult with you in order to create the ideal man and van moving solution for your needs!
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